30 Day "No Questions Asked" Return Policy
[Effective November, 2018]
Beam of Light Technologies, Inc. warrants all Z-Bolt® Premium Laser Products, (Green, Red, & Blue Lasers, Laser Accessories) in the course of normal use, against defects in material or workmanship, for 2 Years from date of purchase. Beam of Light Technologies, Inc. will repair or replace the product with a new unit at no charge. This warranty does not cover any units which have been previously altered, repaired or serviced by anyone other than Beam of Light Technologies, Inc. This warranty does not cover deterioration due to normal use, cosmetic damage, accident, misuse, abuse, negligence, subjection to abnormal conditions (including, but not limited to sun and water damage), or modification of, or to any part of the product.
If you wish to return a product, please email Karen@Z-Bolt.com for shipping instructions. Your email should include the billing address name and Invoice # (ie.# Z-13457) Upon email confirmation and authorization, please return product with freight prepaid, in its' original packaging. (Removal of FDA warning label and product serial number will void warranty). Also include a copy of the product invoice and the completed warranty request form. Returns must be in original condition and packaging. FDA warning label and serial # intact. (Product must arrive for refund within 30 days of shipment date)
Ship defective merchandise, returns to:
Beam of Light Technologies, Inc.
Attn: Return Department
10111 SE Clatsop Street
Portland, OREGON 97266
Z-Bolt® shall not be liable for any incidental or consequential damages, loss, or expenses arising out of or in connection with the purchase, use, misuse, or performance of the product.